I had a wonderful stay at a charming boutique hotel in Richmond. The location was great, with Richmond Park just across the road. The room was comfortable and the facilities were excellent. I highly recommend this hotel.

Although the breakfast was a bit cold, it didn't detract from my overall enjoyment.

Newly remodelled and huge rooms complete with robes, bar, as example. The location is brilliant, the check in is friendly. And it's 20 km from London Heathrow airport.

Homey exceptionally clean hotel with very good service and rear views. Very good experience and attentive and highly courteous staff. Continental breakfast with splendid food selection. Stunning location to an art museum. Found in a fantastic part of the town. Friendly check-in, late check-out. Excellent pool to relax in too.

Wi-Fi was very poor.

Stunning, amazing location in the conservatory overlooking the garden. Absolutely fabulous rooms with an absolutely brilliant view of gardens and rich fabrics.

Variety of plentiful breakfast items to choose from. Amazing central location, short walk to a local restaurant for breakfast, a park and lovely views over the Thames, and the river-full of Georgian architecture and interesting shops.

I had a very comfortable stay at a hotel in an ideal location for the event I attended. The breakfast was good, and I particularly appreciated the generous room upgrade that gave me a beautiful suite. The location was perfect for attending an event at Pembroke Lodge in Richmond Park. I had a great stay and would recommend this hotel.

The venue's position was central. It was located in a beautiful area. My newly remodelled room had an excellent bathroom and an extremely comfy bed.

Suite was immaculate and the food was appetising. The wall view was exceptionally good.

Great facilities and location, with a nice spa. Friendly and helpful staff, especially George on reception. Clean and nicely decorated rooms. a lovely stay.

Elegant, huge rooms and excellent amenities.

Neat unit with a standard decor. Full English breakfast, delicious food. Unbeatable location in a fantastic area not far from Richmond, and the garden.

This place is located in a very central area within a 5 minute stroll of the river, so it's perfect for exploring and enjoying the surrounding beauty. The service is top-notch and the staff made us feel welcome and help to make the check-in process first-class and accommodated our request. The leisure spa & wellness centre is fantastic too, with an indoor swimming pool, sauna, jacuzzi, massage, and steam room to enjoy.

The staff weren't very welcoming and got my reservation for supper wrong, but they responded whenever I have a request. The staff disengaged, and the service, overall, felt adequate at best, which with the location in mind should be high end not the premier inn approach I experienced.

Incredible and peaceful location on the hill, all was great.

The location of this place is unbeatable and stunning, with easy access to all nearby attractions; I was very impressed with the double room and the presence of a TV.

My room with all the facilities and a lovely big sash window in the bedroom plus a baby cot was huge and elegant, had good night's sleep. The breakfast was plentiful, the check in was friendly.